Frequently Asked Questions
Enrollment & Course FAQs
Can I purchase courses if I live in a non-legal state? Can I purchase if I live outside the US?
You may purchase courses regardless of the state or country in which you reside or practice.
Can I purchase more than 1 course at a time?
Yes, you may purchase many different courses at the same time.
I have more than 10 people to enroll at the same time. Are there any additional discounts for large groups?
Education can be expensive and we want you to look to us as the best source for medical marijuana education. For Group discounts, feel free to call or email us at: 844.411.0500 or help@medicalmarijuana411.com
What is your refund policy?
MM411 has a one week return policy for full refund. With thousands students enrolled, we have never had refund because of the quality of our programs. The reviews show the quality of programs, certifications, and courses.
Can I go back and review the course materials in the future?
Absolutely! We strive to provide you with the best marijuana related content and courses available. With 800+ peer reviewed citations from leading experts, scientists, doctors and educators we want you to be able to review information. We have many videos and downloadable graphics for your use too.
How long will I be able to access the course materials?
Upon purchasing a course, you will have lifetime access to your learner dashboard. This means you can revisit the materials and refresh your knowledge at any time. However, please note that while the course is periodically updated to include the latest information and advancements in the field, access to new versions and updates will require a separate purchase.
Is there a time limit?
No, this is an online adult learning program. You can start and stop anytime you like.
How often do courses start?
Because the program is 100% online, you can start anytime you like. You can start, stop and our learning system will remember where you left off
Will you be offering live expert courses and products in the future?
Yes! We are expanding our curricula to include: live experts, and podcasts. Use the contact form to stay informed. Note: we never sell or distribute our lists to 3rd parties. Your privacy is very important to us.
Who/where does the activation emails come from?
noreply@myabsorb.com. Be sure to check your spam/junk folders. You may wish to add noreply@myabsorb.com to your address book to ensure that future correspondence is not blocked by spam filters.
What should I do if I forget or lose my password?
On the login screen at medicalmarijuana411.com there is a link you can follow to receive a new password.
I am having trouble working with my course materials.
Other considerations for optimal experience of the course material:
System Requirements
- 1024 x 768 Minimum Monitor Resolution
- Sound Card & Speakers or Headphones
Browser Requirements
- Internet Explorer 9 or higher
- Firefox 23 or higher
- Chrome 9 or higher
- Safari 5.1 or higher
- Opera 12 or higher
- Javascript must be enabled
- Adobe Acrobat
- Adobe Acrobat Reader (latest version) – available for free from Adobe’s website
Mobile Phones & Tablets
- Apple iOS 5.0 or later on iPad/iPhone
- Android 4.0 or later on phone or tablet
Can I submit a question using email?
Please contact us at help@medicalmarijuana411.com. Support is provided Monday through Friday 8:00 a.m. – 5:00 p.m. (Pacific Time Zone), except on U.S. holidays.
Can I call with questions?
Questions or problems? Call us at 844.411.0500